At Shelter Bay Financial, your privacy matters to us. We are committed to protecting your personal information and handling it responsibly, transparently, and in accordance with applicable privacy laws in Canada.
This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit shelterbay.ca or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Full name
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Email address
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Phone number
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Mailing address
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Insurance-related details
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Any other information you provide through forms, email, or phone communication
We may also collect limited technical information automatically when you visit our website, such as:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of access
This information helps us improve website performance and user experience.
How We Use Your Information
We use your personal information to:
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Provide insurance quotes and financial services
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Respond to inquiries and service requests
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Communicate important updates
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Process applications and policy changes
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Improve our website and customer experience
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Comply with legal and regulatory requirements
We only collect information necessary for legitimate business purposes.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration. These safeguards include administrative, technical, and physical protections designed to secure your data.
While we take reasonable steps to protect your information, no method of online transmission is completely secure.
Sharing Your Information
We do not sell your personal information.
We may share your information with:
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Insurance carriers and underwriting partners
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Service providers who assist in delivering our services
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Regulatory or legal authorities when required by law
Any third parties we work with are expected to protect your information and use it only for authorized purposes.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us:
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Understand website traffic
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Improve site functionality
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Remember user preferences
You can adjust your browser settings to decline cookies, though some features of the website may not function properly as a result.
Your Rights and Choices
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Withdraw consent where applicable
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Ask questions about how your information is handled
To make a request, please contact us using the information provided on shelterbay.ca.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The most current version will always be posted on our website.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on shelterbay.ca.
